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Privacy & SMS terms

VoiceConnect is operated by Mega Vision International LLC.
Business mailing address: 3625 Rialto Way, Grand Prairie, TX 75052.
Support and privacy requests: [email protected].

Optional SMS preferences · Privacy Policy · SMS Program Terms

Optional SMS preferences

Choose whether to receive onboarding texts and appointment reminders. Buying VoiceConnect does not require SMS consent. Promotional texts are not offered. Sending remains pending registration and setup.

Open the secure SMS preferences form

Review our Privacy Policy and SMS Program Terms before making your choice.

VoiceConnect Privacy Notice

Effective October 22, 2026

VoiceConnect is operated by Mega Vision International LLC. This notice explains how we handle information when you inquire about, purchase, or use VoiceConnect and its communications programs. For privacy questions or requests, email [email protected].

Information we handle. Depending on how you interact with us, we handle contact details you provide, business and account information, appointment and onboarding information, messages, service records, and information about your consent and communication preferences. Calls handled through the service may produce audio recordings, written transcripts, and summaries. Payment processing is handled through our payment provider; we also receive payment and subscription information needed to administer your service.

How we use information. We use information to respond to inquiries, provide and administer VoiceConnect, arrange onboarding and appointments, manage payments and subscriptions, provide support, maintain communication preferences, protect the service, and address applicable legal obligations. Providing a phone number alone does not enroll you in automated SMS updates.

Service providers. We use service providers to operate VoiceConnect, including HighLevel for customer records and communications, Stripe for payments, and email services for correspondence and notifications. Providers may process information needed to perform those functions for us. We do not give or sell our customer contact list to other companies for their own advertising.

SMS privacy. We do not sell, rent, or disclose mobile numbers to other businesses for their marketing or promotional use. We do not transfer SMS opt-in records or consent to another business for that business's texting. Providers supporting VoiceConnect may process information only to operate and support our service, not for their independent marketing.

Your SMS choices. Customers can separately choose texts about VoiceConnect onboarding and appointment reminders. This is optional and is not a condition of buying service. The owner-alert program is separately enrolled; a customer's choice does not enroll anyone else. We use the relevant choice to determine eligible messages. Reply STOP to withdraw SMS consent. For help, reply HELP or email [email protected]. Promotional texting is not part of the current VoiceConnect messaging program.

Recordings and retention. We retain information according to the purpose for which it was collected and applicable operational or legal needs. The configured native HighLevel rule deletes covered call audio older than 180 days. This rule does not delete written transcripts, call summaries, consent records, financial records, or all provider copies. Automatic one-year deletion of written transcripts and summaries is not currently implemented. Contact us with retention or deletion requests; we will assess what can be removed and any records that need to be retained.

Cookies and browser storage. The VoiceConnect website, forms, booking tools and checkout may use cookies and similar browser storage for essential functions such as maintaining a session, remembering form settings and processing payments. HighLevel, Stripe and embedded services may also process technical usage information under their own privacy notices. You can manage or delete cookies through your browser; blocking them may prevent forms, booking or checkout from working. SMS consent does not authorize advertising tracking.

Data security and handling. Our public website, forms and checkout use HTTPS to protect information in transit. Customer information is handled through the service providers identified in this notice for service administration and support. Do not send passwords, full payment-card details or sensitive health information through SMS. No internet transmission or storage method is guaranteed to be completely secure. Report privacy or security concerns to [email protected].

Access and requests. Contact [email protected] to request access, correction, or deletion of your information or ask about its handling. We may need to verify your identity before acting on a request. Certain records may need to be retained to address legal obligations, payment issues, or to honor communication preferences such as an opt-out.

Changes. We may update this notice to reflect changes in the service or our practices. The published page will identify its effective date.

VoiceConnect SMS Program Terms

Effective October 22, 2026

Mega Vision International LLC operates VoiceConnect. These terms apply to the VoiceConnect SMS program, not to subscription pricing, refunds, or the separate purchase agreement.

Program scope. Customers who opt in may receive onboarding updates and appointment reminders. A separately opted-in business owner may receive new-customer signup alerts. Enrollment in one category does not authorize another person's enrollment. Promotional messages and messages to a VoiceConnect customer's own callers are outside this program.

Age and number ownership. The VoiceConnect SMS program is for people aged 18 or older. By opting in, you confirm that you are at least 18 and are authorized to use the phone number you provide.

Optional participation. SMS participation is optional. You can purchase VoiceConnect or request help without agreeing to receive texts. Enroll only a number you control and are authorized to use. Message frequency varies with onboarding activity, appointments, or signup events; there is no fixed daily messaging promise.

Charges. Your wireless provider may charge for sent or received messages and data. Check your plan for details.

Stopping texts. Reply STOP to stop program messages. A confirmation of your opt-out may be sent. STOP ends SMS participation; it does not itself cancel an appointment, purchase, or VoiceConnect subscription. Contact [email protected] for those requests. If you wish to receive texts again, complete the applicable opt-in process again; a purchase alone does not reinstate SMS consent.

Help. Reply HELP for assistance or email [email protected].

Delivery. Text delivery is not guaranteed. Wireless carriers are not responsible for messages that arrive late or fail to arrive. Do not rely on this program for emergencies.

Privacy. See the VoiceConnect Privacy Notice for information about contact details, consent records, service providers, and privacy requests.